PTG IVR Simulator
Untangle your IVR - Create the best customer experience and cut infrastructure costs
The PTG IVR (Interactive Voice Response) Simulator™ lets you quickly and easily design and simulate a new IVR call flow. You can create several variations of an IVR and test them with end users / customers to determine which one delivers the best experience. Best of all, you don't need to get IT or your systems integrator involved.
Key features and benefits
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High quality text-to-speech synthesis so you don’t have to use a voice talent
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Simple and easy flow charting means large call flows take just a few hours to build
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No programming, IT or systems integration skills needed
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Is not dependent on your existing IVR system
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Save time and money by quickly prototyping and testing new IVR models
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Modules include message, menu, input, confirmation, transfer and exit
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On-screen tracing of the flow during simulation lets you check your designs
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Standards compliant with AS/NZS 4263:2003
System requirements
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Trial version, manuals and sample IVR model
Download a trial version of the PTG IVR Simulator here (.exe, 9.3MB).
Updated on 18 September 2007. Update your old trial version now.
The only limitation is that it will not save or export an IVR model. The installer includes the manual and a sample IVR model. You will need to have Java installed.
Click here for the Java download page (not included in the installer).
Download the PTG IVR Simulator manual here (PDF, 2.5MB) (included in the installer).
Download a sample IVR model here (IVR file, 284KB) (included in the installer).
Download the PTG IVR Simulator brochure here (PDF, 800KB).
Purchase the PTG IVR Simulator
The PTG IVR Simulator is $AUD 1,495 (plus GST in Australia) per seat / licence.
Click the 'Buy Now' button to securely purchase the PTG IVR Simulator through PayPal using your Visa, Mastercard, AMEX or PayPal account.
You will be contacted via email within 24 hours with the location and password to download the full version. Be sure to enter a valid email address during the purchase process.
The purchase price entitles you to all 'point' upgrades (e.g. 1.1, 1.2).
An annual renewal can be purchased for $AUD 995 to upgrade to the next major version (e.g. 2.0) at a discount, for all registered customers.
For more information, please contact PTG Global on
1300 660 973 info@ptg-global.com www.ptg-global.com
